- A new poll finds that 66% of Americans have experienced bad customer service in a store, online or at a restaurant
- One of the things people hate most when it comes to bad customer service is being put on hold, with 51% of people saying it’s the worst customer service experience.
- 32% of folks say they’d go without sex for a whole week if it means they wouldn’t have to deal with being put on hold, while 40% would prefer watching water boil and 30% would rather watch paint dry.
- Source:SWNS Digital
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